Modules for every agency operation
Modules for every agency operation
| š” The Watchtower platform is broken up into pages/modules that can be used independently or together to create a complete solution for your agency.
Incident ManagementĀ - Manage incidents and emergencies from a single platform.
DispatchĀ - Dispatch resources to incidents and emergencies.
Operational FormsĀ - Create and manage operational forms.
CommunicationsĀ - Communicate with your team.
ReportingĀ - Generate reports and aFew readersHome
Home
Learn more about Home Tab:
| š” Your Home tab is where you can view and createĀ Bulletins, access pinnedĀ DocumentsĀ andĀ Forms, as well as view active calls, dailyĀ Notable Incidents, and real time weather data.
Who uses it?
Home tab will mostly be viewed in the beginning of the day by general staff to check out any pinned bulletins and periodically throughout the day to keep up on any discussions and updates. General staff might also access the Home tab for easy access toFew readersActivity Log
Activity Log
| š” The Activity Log is where you have the ability to view and edit past incidents filtered by different criteria. You can also generate a printable PDF report for any individual call or a report that gives a breakdown of multiple calls over time.
https://www.loom.com/share/e02b22dc826549319cf67bb56489459c
Who uses it?
The Activity Log is utilized the most by command staff who want to generate time sensitiFew readersSubmit
Submit
Learn more about Submit Tab:
Submitting an Incident
Adding Demographic Data
Submitting Bulk Incidents
[https://www.loom.com/share/ed2b50a20aba4f918bd02d92d68aebba](https://www.loom.com/share/ed2b50a20aba4f918bd02d92Few readersDispatching
Dispatching
Learn more about Dispatching Tab:
Dispatch Automations
Video Tutorials š
Dispatching Overview
https://www.loom.com/share/dfffd62dda544975877d55b003782d37
Dispatch Settings
[https://www.loom.com/share/2f6dc9dc78b9426b80c13aa998cc77fb](https://www.loom.com/share/2f6dc9dc78b9426b80c13aaFew readersPulse
Pulse
| š” Pulse is a BETA feature. You receive access to the this feature free of charge. However, we may change, remove, or improve this feature at any time.
Pulse is a tool built for viewing and maintaining real-time status of your Locations, Resources, Personnel and Asset statuses. Think of it as "Asset Tracking" but more flexible and across your entire organization.
Video Tutorials š
1. Introduction of the Pulse Tab
[https://www.loom.com/share/8acf797fa15e4b6a8502283a4818856](hSome readersCommunications
Communications
Learn more about Communications Tab:
Team Text/Email Blasts
https://www.loom.com/share/34c84640671e49158328b5e078079f58
| š” Your inbox is important for viewing and creating new messages. You will also see past Bulletins in this tab.
Who uses it?
General staff will access this tab when viewing aFew readersForms & Documents
Forms & Documents
Learn more about Forms & DocumentsĀ Tab:
Documents
Forms
Supervisor Review
Tags
| š” The Forms & Docs tab is where you will find your Documents, Forms, and their respective Tags aFew readersReporting
Reporting
Learn more about Reporting Tab:
Form Reporting
Incident Reporting
https://www.loom.com/share/dddd5d8517be4bdd89f1cb58e4499246
The reporting tab is found here:Ā [https://app.yourwatchtower.com/agency/reporting(opens in a new tab)](https://app.yourwaFew readersAgency Settings
Agency Settings
Learn more about Agency Tab:
Adding Personnel
Managing Resources
Managing Locations
Managing Assets
[Managing Incident Categories](httpSome readersPublic Safety
Public Safety
Learn more about Reporting Tab:
Broadcasts
Using theĀ iframeĀ element
Intro
Manage your public dashboard. Keep your community educated on current risks and important information. Set yourĀ Global Risk Status, edit and createĀ Dashboard Reports, and individually manage location staFew readersAutomated Attendance (Placer.ai)
Metrics provide key insights about a property orĀ traffic pinĀ based on theĀ panelĀ used to estimate performance during the report's selected date range.Few readersPlacer.ai Attendance Data Privacy
Placer.ai is committed to protecting the privacy of individuals, and therefore personally identifiable information (PII) for an individual is not shown in the data. There is no tracking of a single pePopularPDF Mapping Tool
Watchtower PDF mapping allows your team to capture data using quick-tap digital forms, and map that data backwards into a custom-designed legacy PDF document. Many agencies prefer using modern data caFew readers