Articles on: Platform

Activity Log

Activity Log


The Activity Log is the searchable history of your agency's operational activity. Use it to find and review incidents, form responses, bulk submissions, bulletins, and other records; correct submitted information; and generate reports.


Watch the Activity Log overview


💡 Activity Log access and available actions depend on your Watchtower role. Read Only users can review and report on activity, while editing and archiving require an authorized operational role.


Search the Activity Log


Enter a call number, name, note, form answer, or other identifying text in the search bar. Matching text is highlighted on result cards so you can see why each item was returned.


The Search Guide explains the supported syntax:


  • Exact phrase: "ocean rescue"
  • Required term: +rescue
  • Excluded term: -drill
  • Prefix match: tow*


You can combine these operators in one search.


Filter Activity


Use the standard and advanced filters to narrow results by criteria such as:


  • Date range, including preset or custom ranges
  • Hour of day and day of week
  • Incident category, location, personnel, resource, or assignment
  • Included data, such as incidents, bulk incidents, form responses, and bulletins
  • Records that have a form, file, or image/video attachment
  • Form questions and submitted values


The filter button displays the number of active advanced filters. Multiple attachment filters are combined, so selecting Has Form and Has File returns records that satisfy both filters.


Save Frequently Used Searches


After configuring a search and its filters, select Save Search to reuse it later.


  • Personal saved searches are available only to you.
  • Authorized users can create agency-wide saved searches for the team.
  • You can choose a saved search as your default Activity Log view.
  • Saved searches can also be found through OmniSearch.


A direct link to a specific incident or form response takes priority over your default saved search.


Review and Edit a Record


Expand a result to review its full details, forms, attachments, notes, personnel, resources, and timeline. Available actions depend on the record and your role and can include:


  • Editing incident details, responders, locations, or times
  • Correcting the date and time of a bulk submission
  • Editing or completing a submitted form response
  • Adding notes or attachments
  • Archiving or restoring a record


Watchtower keeps the surrounding activity context available while detailed content loads.


Share a Record


Use Share on an incident or form response to copy a direct Watchtower link. Anyone opening the link must sign in and have permission to view that agency's content.


Create an Incident PDF


Use the report action on an incident to download or email a PDF. When available, you can choose whether the report includes supplemental files, Supervisor Review forms, and custom form PDFs.


For dashboards, trends, maps, saved reports, and recurring report delivery, see Reporting.


Can't Find an Expected Result?


Select Don't see expected results? beneath the search field to open Watchtower Support with your current query included. Describe the record you expected to find so the team can investigate.

Updated on: 21/09/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!