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Inviting Users

Inviting Users


💡 There are two ways to invite a user to the platform. The first way is great when the user you are inviting has not already been added to the roster without an email. The second way allows you to associate an already created user with an email. Associated a user with an already created account is important to reduce duplication and keep historical data intact.



Invite User



  • Go to the Agency Tab
  • Type in the New User's Name and Email (optional)


You can add a user with or without an email. We will be adding them with an email. Make sure to select from making the account an Admin or User, then select Invite User.



  • Check your email


Make sure to check the promotions inbox and spam folder in your email!



  • Complete Invitation Fields


You can complete your login using password, magic link only or microsoft and google accounts. Phone number is used for the agency bulletin module when making text message notifications, as well as automated notifications used by other platform features such as forms and pulse if selected.



Your username in the future is your email and your password is the one you set up!


Login Creation for Existing Roster



Login creation for an existing personnel is even easier! All you need to do is search the person and invite them as shown below:


  • Select "Invite User" button from your existing roster.
  • Enter the Email and Select the Role


  • Follow the Flow Above Starting at Step 3


Your new username is your email and your password is the one you register!

Updated on: 14/01/2026

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