> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://knowledge.yourwatchtower.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Communications

# Communications

## Learn more about **Communications Tab**:

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[**Team Text/Email Blasts**](https://knowledge.yourwatchtower.com/en/article/communication-team-textemail-blasts-etqipt/)

[https://www.loom.com/share/34c84640671e49158328b5e078079f58](https://www.loom.com/share/34c84640671e49158328b5e078079f58)

| 💡 Your inbox is important for viewing and creating new messages. You will also see past Bulletins in this tab.

### **Who uses it?**

General staff will access this tab when viewing and communicating in messaging groups they are apart of. Command staff can view, edit, and create past group messages here and are typically the creators of bulletins.

On the Comms page, you'll see a list of all your bulletins. You can use the search function to filter by title, urgency, or status (pinned or unpinned).

![](https://storage.crisp.chat/users/helpdesk/website/-/e/e/8/c/ee8c717f4fba7800/communications_1ldjnq3.webp)
### **Use the New Bulletin+ button to create a new message**

To create a new bulletin, simply click the "New Bulletin +" button. You'll be prompted to enter a title, body, and select an urgency level (low, medium, high, or critical). You can also attach a document and restrict access to specific team members or groups if needed.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/e/8/c/ee8c717f4fba7800/postbulletin1_1wi9c67.webp)
### **Viewing and responding to bulletins**

Bulletins can be viewed on the communications tab and are also posted to the Home page. Team members can read and click a thumbs-up button to indicate that they have read the coorespondence.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/e/8/c/ee8c717f4fba7800/home1_ambl8s.png)