Broadcasts

Posting a Broadcast

To post a broadcast, click the "New Broadcast +" button, which will open a modal that will allow you to configure your message and choose where to send it.

After clicking the "New Broadcast +" button, you should see the following user interface:

Channel Selection and the "Where to show this broadcast?" Fields:

The SMS /Text function has been sunset for general use. If your agency is interested in this ability contact your support specialist.

Safe Beach Day

The Safe Beach Day channel will publish a message directly to your Safe Beach Day homepage. You will be able to see the "Headline", "Details", and "Video URL" fields on your Safe Beach Day homepage. Returning to the example above in which we had selected both Text and Safe Beach Day as broadcast channels, the corresponding Safe Beach Day broadcast would look like this (highlighted in red):

The Broadcast Input Fields

Aside from the channel selection fields, which we discussed above, there are 3 fields that determine the content of your safety broadcast. From top to bottom of the user interface, they are the Headline, Details, and Video URL fields. They each do different things!

The "Headline" Field

The "Headline" field is similar to a title field, although in the case of Text/SMS broadcasts, it will make up the bulk of the content seen by the readers of a broadcast. The main thing to keep in mind with your Headlines are that they should be direct and to the point. Try to craft your headlines the way you might craft a Text/SMS: be direct and to the point, especially if your content is safety-related. (In short, try to avoid doing what everyone seems to do with online recipes these days.) If you select the Safe Beach Day broadcast channel, your texts will include a link to your Safe Beach Day homepage, where users can see a longer or more detailed version of your message.

The "Details" Field

The "Details" field is a long-text field that can be used to add more detailed information to a broadcast. Accordingly, this field is only available if you have included the Safe Beach Day broadcast channel in your broadcast channel selection(s). Text/SMS broadcasts will automatically include links to your agency's Safe Beach Day homepage whenever you have selected both Safe Beach Day as a broadcast channel and either Text/SMS.

The "Video URL" Field

The "Video URL" field is an optional field that allows you to embed a video on your Safe Beach Day homepage. Including a URL will not share a video via the Text/SMS channel.

Broadcasts List User Interface

We have made some changes to the list of broadcasts (which were previously referred to as "Bulletins") to make it easier to keep track of broadcasts you have sent. An example of a broadcast in the list of broadcasts looks like this:

We have added a green badge indicating when a particular broadcast is "live" on your Safe Beach Day dashboard. As you might suspect, this means that a particular broadcast is currently viewable on your agency's Safe Beach Day homepage. We also added a list of channels (represented by icons) that indicate what channels you used to send a particular broadcast. In the example above, the message was broadcasted to the Text/SMS and Safe Beach Day channels. We also added a "Edit" button. This button will open the user interface for sending a broadcast and pre-populate all the text-entry fields with the contents of a past broadcast.

Errors Sending to a Channel/Channels

In addition to the channel-error icons seen on the list of past broadcasts, we also added some toasts to indicate successful and unsuccessful broadcasts for immediate feedback! They can be seen at the top-right side of your browser window, and look like this:

If you get an error sending to a specific channel, please contact support so that we assist you in resolving it!

Updated on: 12/01/2026