Adding Personnel

💡 Adding new personnel to your Watchtower roster or setting up a login for an existing user can all be done via the Agency Tab.

ℹ️ Users can be added to the roster without a login. This is great for when you want to reference a person on an incident but not invite them to login.

On this page you can edit:

Image upload
Name
E-mail (when added to the platform as a user)
Phone number (does not require user invite)
Custom Meta Data (details / notes)
Assign role permissions
Groups (all groups the user may be associated with).
Filter by Display Group (will restrict what the user sees within the platform. Useful for large agencies with multiple geographic locations / independent departments)
Hide from Pulse (will remove the user from pulse display screens)
toggle Active/Archived users / personnel

Updated on: 12/01/2026

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